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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Roger Palmer

October 6, 2025

5  out of  5
rating by Roger Palmer
"Yes I went in and they hooked me right up with auto and home insurance good price and courtious staff I am very pleased I have already recommended them to friends and family"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Nicole Wilson

September 30, 2025

5  out of  5
rating by Nicole Wilson
"Friendly agents and I cut my insurance cost in half!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Cloe Tomlinson

September 10, 2025

5  out of  5
rating by Cloe Tomlinson
"fast and easy service! very kind! great prices!"
We responded:
"Thank you, Cloe! We were glad to help!!"
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keyshia d

September 2, 2025

5  out of  5
rating by keyshia d
"Zack is amazing and educated me on my polices this Statefarm agency is phenomenal"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Gracie Demoss

August 29, 2025

5  out of  5
rating by Gracie Demoss
"This office truly goes above and beyond! The staff is welcoming, knowledgeable, and always willing to help. They made the whole process of setting up my policies simple and stress-free. I appreciate how quickly they respond and how much they genuinely care about their customers. Definitely recommend to anyone looking for reliable insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Natallie Thomas

August 28, 2025

5  out of  5
rating by Natallie Thomas
"Mr. Neil is AWESOME!! He helped my husband and I get a great deal on our insurance. Even though it sounded like he wasn’t feeling well, he stayed consistent and wasn’t gonna allow anything to take his focus off helping us get the best rate!! I would refer anyone to State Farm and especially to Mr. Neil Shipp located on Mansfield Rd!😊"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sarah Freeman

August 18, 2025

5  out of  5
rating by Sarah Freeman
"Great agent! They have been nothing but hospitable since we came back to State Farm."
We responded:
"Thank you, Sarah, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Teresa Harlan

July 30, 2025

5  out of  5
rating by Teresa Harlan
"Neil and his staff are very friendly and helpful. Zach walked me through the process of the application for life insurance he explained everything as we went through the process. We would definitely recommend Neil Shipp for all insurance needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Brittany Simon

July 30, 2025

5  out of  5
rating by Brittany Simon
"When it comes to this particular insurance company you are 100% taken care of! You will, without a doubt, have a peace of mind after having a conversation with any of the staff members on this team!! One of them in paticular has gone above and beyond to make sure I am not only covered, but that I've got the best bang for my buck!!!! Jodie, you are truly amazing at what you do!!!! It is more than recognizable that you care about people!!! Thank you for being such an incredible agent and an even better human!!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mandy Worthey

July 30, 2025

5  out of  5
rating by Mandy Worthey
"Staff is personable and always available to assist with needs ."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Robyn McCarty

July 30, 2025

5  out of  5
rating by Robyn McCarty
"Neil has been a great agent! Anytime I need anything. I am able to get in touch with his team easily. Jodie responds quickly, is always friendly and helpful. This is one of the reasons I stay with State Farm."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ruth Bartet

July 30, 2025

5  out of  5
rating by Ruth Bartet
"Team members are helpful!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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olivia smith

July 30, 2025

5  out of  5
rating by olivia smith
"I’ve had an amazing experience working with Neil Shipp State Farm Insurance. From the moment I reached out, Jodie Steele to be exact was incredibly responsive, professional, and genuinely helpful. she took the time to explain all of my options clearly, helping me find the best coverage for my needs without any pressure or confusion."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Gabby Wardlow

July 30, 2025

5  out of  5
rating by Gabby Wardlow
"State Farm - Neil Shipp always goes above and beyond for all of my insurance needs! Mrs. Jodie Steele is always so friendly, professional and attentive. 10/10 recommend!!⭐️⭐️⭐️⭐️⭐️"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jennifer Guerriero

July 30, 2025

5  out of  5
rating by Jennifer Guerriero
"We’ve had a wonderful experience working with Neil Shipp for our life insurance. He’s always professional, patient, and willing to answer any questions we have—no matter how big or small. Neil truly takes the time to make sure we understand everything and feel confident in our decisions. It’s a great feeling knowing we have someone so trustworthy and knowledgeable on our side. Highly recommend!"
We responded:
"Thank you, Jennifer! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tristan Todd

July 30, 2025

5  out of  5
rating by Tristan Todd
"Zach helped me Get home and auto insurance and the people were very informative, they walked me through the entire process and I feel as a customer that I was informed of every aspect that I what I was purchasing, professional and punctual!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Stacy Frost

July 30, 2025

5  out of  5
rating by Stacy Frost
"I had a great experience working with Neil Shipp for my auto, home, and life insurance needs. He took the time to explain all my options clearly and helped me find the right coverage for my family and budget. It’s rare to find someone who’s both knowledgeable and genuinely cares, but that’s exactly what I got. Neil made the whole process smooth and stress-free, and I feel confident knowing I’m well covered. He saved us a substantial amount on our house insurance, and walked us through the important decision to get life insurance policies. We are so thankful for the time he spent making sure we were taken care of. Highly recommend if you’re looking for an agent who’s honest, responsive, and easy to work with."
We responded:
"Thank you, Stacy! I enjoyed working with you to get you covered! My State Farm team and I are happy to be your good neighbor!"
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Tobie Hendon

June 23, 2025

5  out of  5
rating by Tobie Hendon
"It took Zach a couple of months to earn my business but I'm happy I made the switch. Thank you for the outstanding customer service, it truly makes a difference!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mandy Shipp

June 16, 2025

5  out of  5
rating by Mandy Shipp
"⭐️⭐️⭐️⭐️⭐️ I couldn’t be prouder to recommend Neil Shipp as your go-to insurance agent! He truly cares about his clients, taking the time to understand their needs and offering solutions that provide peace of mind. His professionalism, honesty, and dedication set him apart. Whether it’s home, auto, or life insurance, he works hard to make sure families are protected. If you’re looking for an agent who treats you like family, look no further!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sarah McKinney

June 10, 2025

5  out of  5
rating by Sarah McKinney
"Just had the best meeting with Neil! I’ve been a State Farm customer for 20+ years, and I’ve never had a face to face with my agent until today. He took the time to get to know me and review my policies. Glad to have an agent who cares this much and truly wants to help his customers."
We responded:
"Thank you, Sarah! I enjoyed meeting with you! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Amber Franklin

May 22, 2025

5  out of  5
rating by Amber Franklin
"The best , I have lower rates and very helpful."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jamien Johnson

May 20, 2025

5  out of  5
rating by Jamien Johnson
"I literally could not ask for more! Kind, patient, and willing to go the extra mile. Thanks again!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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John Robert Perez

May 20, 2025

5  out of  5
rating by John Robert Perez
"Alicia was super patient and knowledgeable about my insurance needs. I would highly recommend her to anyone. 10/10 can't recommend enough."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Phoebe Perez

May 20, 2025

5  out of  5
rating by Phoebe Perez
"Alicia was such a help! She got us a better rate for insuring our vehicles and was able to get us renters insurance for less than we were paying at our previous provider. Such great customer service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Clint Hortman

May 17, 2025

5  out of  5
rating by Clint Hortman
"Excellent customer service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"